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Returns and Refunds

We allow returns and refunds of all regular-priced items if you’ve changed your mind. All returns and refunds due to change of mind are subject to a 14-day return and refund T&C upon receipt of the order. We do not accept exchanges. Please return the product and make a new purchase.

Return and Refund Terms and Conditions
– Item must be in its original purchase condition.
– packaging must be unopened, unused, unmarked and not defaced in any manner.
– Items purchased as a set must be returned as a whole set.
– This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable, and sales items or orders made using special promotional codes.
– Shipping costs associated with the product return will not be covered by Hovita.

Have you met all the requirements?
Please email us at customerservice@hovita.com.sg, providing your order number and the name of the item(s) you wish to return. We will follow up with you with more instructions.